EAP plays a highly important role in countries where English is used mainly for academic purposes. However, EAP programs have been developed without conducting a systematic needs analysis from both the students' and instructors' perspective. The purpose of this study is to describe the perception that EAP students and instructors have of the problematic areas in EAP programs. A total of 693 EAP students majoring in different academic fields and 37 instructors participated in this study. Survey information included respondents' perception the importance of problematic areas in EAP programs. The results show discrepancy between the perceptions of EAP learners in different academic fields and between learners and instructors. The study has implications for curriculum design and instructional delivery of EAP courses for college level students.