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ERIC Number: EJ1077744
Record Type: Journal
Publication Date: 2015
Pages: 8
Abstractor: As Provided
ISSN: ISSN-1913-9020
Emotional Labor: An Examination of Faculty in Two Countries
Menon, Shanker; Narayanan, Lakshmi
International Education Studies, v8 n10 p175-182 2015
Although there have been several studies on expatriate adjustment, acculturation and cultural adaptation to a foreign culture in service-driven occupations, there is a dearth of research in many areas. There have been few studies that have looked at jobs that have high emotional labor in the academic field in a cross-cultural context. This study attempts to fill this gap by examining a high emotional labor occupation--the teaching profession, by looking at two different samples of teaching faculty, in two different countries. Two different groups of faculty from the US one teaching in the US, and one teaching as expatriate faculty in China were compared. Findings revealed significant differences in perceptions of emotional labor, stressors and strains. The implications of these findings are discussed.
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: China; United States
Grant or Contract Numbers: N/A