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ERIC Number: EJ1077492
Record Type: Journal
Publication Date: 2014-Sep
Pages: 14
Abstractor: As Provided
Reference Count: 59
ISBN: N/A
ISSN: ISSN-1475-7257
Computer-Mediated Communication in Psychology Teaching: Influence of Cultural Background on E-Mail Content and on Appraisal
Hansen, Miriam; Jucks, Regina
Psychology Learning and Teaching, v13 n3 p218-231 Sep 2014
A significant amount of communication between lecturers and students takes place via e-mail. This study provides evidence that two types of cultural cues contained in the e-mail impacts lecturers' linguistic adaptation to, and appraisal of, the student. A total of 186 psychology lecturers from universities in Germany answered a fictitious student's e-mail inquiry and reported their perceptions of the student. The inquiry was manipulated with regard to ethnicity (German, Chinese) and communication style (direct, indirect). Further, the participants answered to one of two versions that differed in the wording. This was done in order to study lexical alignment. In the German ethnicity and direct style conditions, lecturers aligned more of their words to those of the students; in the Chinese ethnicity and indirect style conditions, lecturers' responses were longer and more polite. When ethnicity and style were congruent, fewer negative appraisals were produced.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Germany