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ERIC Number: EJ1077144
Record Type: Journal
Publication Date: 2013
Pages: 14
Abstractor: As Provided
Reference Count: 56
ISBN: N/A
ISSN: ISSN-1916-4742
Politeness in Interlanguage Pragmatics of Complaints by Indonesian Learners of English
Wijayanto, Agus; Laila, Malikatul; Prasetyarini, Aryati; Susiati, Susiati
English Language Teaching, v6 n10 p188-201 2013
Complaint is intrinsically an abusive act which tends to offend the complainees. In spite of this complainers could consider politeness when they still intend to maintain a good relationship with the complainees. This paper investigated politeness strategies involved in complaints relating to different social status levels and social distances. The data of the complaints were elicited through oral discourse completion tasks from 50 Indonesian learners of English consisting of 25 males and 25 females. The findings indicated that most complaints sounded very direct, particularly those addressed to lower-unfamiliar interlocutors. Four politeness strategies of Brown and Levinson (1987) were employed by the learners. Bald on record and Positive politeness were the most pervasive strategies used across status levels and social distances. Negative politeness was comparatively high, but it was not as high as Bald on record and Positive politeness. Off-record was rarely phrased across status levels and social distances.
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Indonesia