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ERIC Number: EJ1076309
Record Type: Journal
Publication Date: 2014-Aug
Pages: 22
Abstractor: As Provided
ISSN: ISSN-1521-0251
Improving Student Retention in Online College Classes: Qualitative Insights from Faculty
Russo-Gleicher, Rosalie J.
Journal of College Student Retention: Research, Theory & Practice, v16 n2 p239-260 Aug 2014
This article provides qualitative insights into addressing the issue of student retention in online classes in higher education. Semi-structured, in-depth interviews were conducted at random with 16 faculty who teach online courses at a large community college in the Northeast about how to improve online student retention. Qualitative analysis using grounded theory methodology revealed participants discussed that student retention in online courses could be increased by making changes to the screening process for potential online students, improving the student orientation for online courses, the college administration providing additional support to faculty who do online teaching, and online faculty being more responsible to students. Administrators should be aware that changes made in any of these areas may improve student retention in online classes.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education; Two Year Colleges
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A