ERIC Number: EJ1076261
Record Type: Journal
Publication Date: 2013-May
Abstractor: As Provided
Reference Count: 66
The Contribution of Student Satisfaction to Persistence
Schreiner, Laurie A.; Nelson, Denise D.
Journal of College Student Retention: Research, Theory & Practice, v15 n1 p73-111 May 2013
This study of nearly 30,000 undergraduates at 61 four-year public and private institutions examines the influence of satisfaction on students' persistence in college. Data were collected using the Student Satisfaction Inventory (Schreiner & Juillerat, 1994) and were analyzed by class level. The hierarchical multiple regression analyses indicated that satisfaction scores accounted for an additional 35% to 37% of the variation in students' likelihood of choosing the same institution again if given the chance to revisit their college enrollment decision. Binary logistic regression indicated that satisfaction with the college's climate was significantly predictive of actual persistence the following academic year, with odds ratios ranging from 1.15 to 1.67 across the class levels. Clear differences in predictors of satisfaction across class levels indicate the importance of disaggregating data to more clearly understand the drivers of satisfaction at each level and to equip institutions to facilitate positive student experiences throughout the college years.
Descriptors: Student Satisfaction, Academic Persistence, Undergraduate Students, Public Colleges, Private Colleges, Multiple Regression Analysis, College Choice, College Environment, Predictor Variables, Correlation, Student Surveys, Student Attitudes, Satisfaction, Likert Scales
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Authoring Institution: N/A