ERIC Number: EJ1073889
Record Type: Journal
Publication Date: 2015-Sep
Abstractor: As Provided
Reference Count: N/A
Serendipity in the Stacks: Libraries, Information Architecture, and the Problems of Accidental Discovery
Carr, Patrick L.
College & Research Libraries, v76 n6 p831-842 Sep 2015
Serendipity in the library stacks is generally regarded as a positive occurrence. While acknowledging its benefits, this essay draws on research in library science, information systems, and other fields to argue that, in two important respects, this form of discovery can be usefully framed as a problem. To make this argument, the essay examines serendipity both as the outcome of a process situated within the information architecture of the stacks and as a user perception about that outcome.
Descriptors: Discovery Processes, Problems, Library Materials, Information Management, Users (Information), Information Seeking, Libraries
Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. e-mail: firstname.lastname@example.org; Web site: http://crl.acrl.org
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Authoring Institution: N/A