Counseling Center Receptionist: Where Client Contact Begins.

Quintana, Joan Gaynor

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ERIC Number: EJ107198

Record Type: CIJE

Publication Date: 1974

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Counseling Center Receptionist: Where Client Contact Begins

Quintana, Joan Gaynor

Journal of College Student Personnel, 15, 6, 439-441, Nov 74

A student's first impression of the university counseling center often comes from contact with the center's receptionist. This article examines the role of the receptionist and the unique relationship she maintains with both client and counselors. The receptionist's function in projecting the center is discussed. (Author)

Descriptors: College Programs, Counseling Effectiveness, Counseling Services, Interpersonal Relationship, Receptionists, Role Theory, State of the Art Reviews, Students

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