The paper studies the standard of the educational process in higher institutions and the extent of compliance with quality requirements. The college of science and Arts, Qassim University is considered as a case study. In order to assure the success of the study there are a questionnaire is designed and prepared for this purpose. It contains main eight factors, and 40 paragraphs, focusing on the choice of the accepted student, faculty member, and infrastructure at the university, students' social club, training programs for the students, evaluations of the faculty members, scientific committee, library and the university books. The questionnaire has been given to the student and the faculty members due to the fact that the study should be evaluated according to their point of view. To obtain the results and recommendations for the study, the questionnaire is analyzed statistically. The results indicate there are some defects in the main factors which considered for the study. There are 60 random samples which are considered for the study, including all departments half of them are faculty members and the other half are the students. There are just 50 questionnaire is considered after the student and faculty members fill it. The samples used are small due to ensure that those full it are aware of the topic and familiar with details of the questionnaire.