Teaching online is relatively new at Chicago State University (CSU). In this paper, twenty-four instructors who taught web-based, or web-enhanced courses during the spring and fall 2003 semesters CSU were surveyed about issues that they and their students had experienced in online communication. It was found that online learning was quickly developing into an effective mode of instruction. However, faculty and students appeared to have more or less "jumped into" the online classroom without being adequately prepared, and creation of effective, online, learning communities was still a work in progress.