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ERIC Number: EJ1064833
Record Type: Journal
Publication Date: 2011-Jan
Pages: 22
Abstractor: As Provided
Reference Count: N/A
ISSN: ISSN-0010-0870
Unheard Voices: Institutional Repository End-Users
Jean, Beth St.; Rieh, Soo Young; Yakel, Elizabeth; Markey, Karen
College & Research Libraries, v72 n1 p21-42 Jan 2011
This exploratory study investigates the perceptions and experiences of a group of institutional repository (IR) stakeholders seldom heard from: end-users. We interviewed twenty IR end-users recruited through five IRs to discover how they characterize the IR, how/why they use the IR, their credibility judgments in relation to the IR, and their willingness to return to and/or recommend the IR. Despite our small sample size, we were able to ascertain that IR end-users, although not yet loyal IR devotees, recognize their value and unique nature. Our findings also revealed several areas for improvement, such as lack of visibility and transparency.
Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A