NotesFAQContact Us
Search Tips
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ1063408
Record Type: Journal
Publication Date: 2008-Jan
Pages: 18
Abstractor: As Provided
Reference Count: N/A
ISSN: ISSN-1540-4595
Influence Tactics in the Classroom and Their Relationship to Student Satisfaction
Standifird, Stephen S.; Pons, Frank; Moshavi, Dan
Decision Sciences Journal of Innovative Education, v6 n1 p135-152 Jan 2008
We argue that an instructor's use of influence tactics can be classified as soft, rational, and strong in nature and that the use of these tactics will have a differential impact on student satisfaction. We find support for the existence of the three categories of influence. We find that student satisfaction is positively influenced by the use of soft and rational tactics, but is uninfluenced by the use of strong tactics.
Wiley-Blackwell. 350 Main Street, Malden, MA 02148. Tel: 800-835-6770; Tel: 781-388-8598; Fax: 781-388-8232; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A