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ERIC Number: EJ1059703
Record Type: Journal
Publication Date: 2015-Apr
Pages: 18
Abstractor: As Provided
Reference Count: N/A
ISBN: N/A
ISSN: ISSN-1531-2542
Organizational Storytelling among Academic Reference Librarians
Colón-Aguirre, Mónica
portal: Libraries and the Academy, v15 n2 p233-250 Apr 2015
This study focuses on the roles of organizational stories among librarians who work at the reference desk. Twenty librarians employed in four academic institutions were interviewed. Most of the organizational stories shared among the participants and their colleagues were rich in tacit knowledge and can be classified according to four main roles: explaining work conditions, warning systems, preparing others, and finding comfort. The results of the study also suggest that the librarians recount the stories to different groups according to the role of the stories.
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A