ERIC Number: EJ1058040
Record Type: Journal
Publication Date: 2015-Mar
Abstractor: As Provided
Reference Count: N/A
Emotional Intelligence in Library Disaster Response Assistance Teams: Which Competencies Emerged?
Wilkinson, Frances C.
College & Research Libraries, v76 n2 p188-204 Mar 2015
This qualitative study examines the relationship between emotional intelligence competencies and the personal attributes of library disaster response assistance team (DRAT) members. Using appreciative inquiry protocol to conduct interviews at two academic libraries, the study presents findings from emergent thematic coding of interview transcripts, documents, and artifacts as well as through the application of predetermined concept choice mapping of the data. Study findings suggest a strong relationship between emotional intelligence competencies and attributes exhibited by DRAT members as they dealt with the disasters at their respective institutions and may inform library leaders who appoint and provide training for team members.
Descriptors: Qualitative Research, Emotional Intelligence, Emergency Programs, Competence, Teamwork, Library Personnel, Academic Libraries, Coding, Thematic Approach, Correlation, Case Studies, Natural Disasters, Focus Groups, Self Concept, Self Control, Interpersonal Competence, Interpersonal Relationship, Interpersonal Communication, Trust (Psychology), Adjustment (to Environment), Concept Mapping, Semi Structured Interviews
Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. e-mail: firstname.lastname@example.org; Web site: http://crl.acrl.org
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Authoring Institution: N/A
Identifiers - Location: Iowa; New Mexico