Across the U.S., an estimated 60% of incoming community college students require developmental courses to be ready for college-level work, according to estimates by experts. As these courses act as a gateway to further studies, those who fail are most often lost to higher education: Less than a quarter will earn a degree or certificate within eight years. Connecticut's Middlesex Community College, an institution serving approximately 3,000 students at locations in Middletown and Meriden, is using new approaches based on behavioral science to improve retention among all students, with a particular focus on students who have historically struggled to earn a degree. In the following Q&A, Jill Frankfort, co-founder of Boston-based "Persistence Plus," talks to Adrienne Maslin, dean of students at Middlesex, and Ross O'Hara, behavioral researcher at Persistence Plus, about issues facing community colleges in retaining underprepared college students and the potential offered by interventions that target psychosocial factors related to student success.