ERIC Number: EJ1055417
Record Type: Journal
Publication Date: 2010-Jan
Abstractor: As Provided
The Physical and the Virtual: The Relationship between Library as Place and Electronic Collections
Gerke, Jennifer; Maness, Jack M.
College & Research Libraries, v71 n1 p20-31 Jan 2010
A statistical analysis of responses to a LibQUAL+™ survey at the University of Colorado at Boulder (UCB) was conducted to investigate factors related to patrons' satisfaction with electronic collections. It was found that a respondent's discipline was not related to his or her satisfaction with the Libraries' electronic collection, nor was the frequency with which the respondent used the Libraries' facilities or used commercial search engines. The factors significantly related to users' satisfaction with electronic collections were the frequency with which they used the Libraries' Web site, and, most interestingly, the physical library they most often visited.
Descriptors: Electronic Libraries, Statistical Analysis, Library Research, User Satisfaction (Information), Intellectual Disciplines, Library Services, Correlation, Use Studies, Geographic Location, Academic Libraries, Library Materials
Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. e-mail: firstname.lastname@example.org; Web site: http://crl.acrl.org
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Authoring Institution: N/A
Identifiers - Location: Colorado
Grant or Contract Numbers: N/A