ERIC Number: EJ105449
Record Type: CIJE
Publication Date: 1974
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What's Going On? A Gestalt Approach to Closing a Sale
Karp, H. B.
Training and Development Journal, 28, 11, 46-50, Nov 74
The traditional sales approach is "How can I get the customer to do what I want?" An alternative and more functional approach is, "How can I get myself to do what the customer wants?" (Author/MW)
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