ERIC Number: EJ1049197
Record Type: Journal
Publication Date: 2015
Abstractor: As Provided
Listening in the Multicultural Workplace: A Dialogue of Theory and Practice
Purdy, Michael W.; Manning, Linda M.
International Journal of Listening, v29 n1 p1-11 2015
This article consists of a dialogue focused on listening philosophy, theory, and inclusive management practices for maximum productivity and performance in multicultural workplaces. The discussion illustrates that listening both influences cultural interactions and is impacted by cultural values and practices. This focus is broadly framed by an intercultural background that is philosophical and theoretical (but with a critical awareness of the limitations of theory). The study is supported by examples of cultural practices that illuminate and solve problems in the multicultural workplace, particularly in North America (the U.S. and Canada).
Descriptors: Theory Practice Relationship, Cultural Pluralism, Work Environment, Productivity, Problem Solving, Listening Skills, Philosophy, Intercultural Communication, Guidelines
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A