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ERIC Number: EJ1049194
Record Type: Journal
Publication Date: 2015
Pages: 18
Abstractor: As Provided
Reference Count: 80
ISBN: N/A
ISSN: ISSN-1090-4018
Building Trust and Feeling Well: Examining Intraindividual and Interpersonal Outcomes and Underlying Mechanisms of Listening
Lloyd, Karina J.; Boer, Diana; Kluger, Avraham N.; Voelpel, Sven C.
International Journal of Listening, v29 n1 p12-29 2015
We investigated perceived listening quality in relation to individual (self-clarity and emotional well-being) and dyadic variables (social attraction and trust). Specifically, we proposed that the link between perceived listening quality and emotional well-being is mediated by self-clarity, and that the link between perceived listening and trust is mediated by social attraction. We obtained data in a controlled setting from a sample of 50 unacquainted student dyads, in which the narrator told a personal story while the partner listened silently. The data showed a good fit to the model. Our work expands the understanding of listening by illuminating the role of mediating processes and by demonstrating correlates of perceived listening quality in the context of unacquainted dyads.
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Germany