NotesFAQContact Us
Search Tips
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ1045508
Record Type: Journal
Publication Date: 2014
Pages: 14
Abstractor: As Provided
Reference Count: 24
ISSN: ISSN-0013-1881
An Exploration of Undergraduate Students' Views on the Effectiveness of Academic and Pastoral Support
Cahill, Jo; Bowyer, Jan; Murray, Sue
Educational Research, v56 n4 p398-411 2014
Background: Academic and pastoral support is fundamental to the achievement of a high-quality student learning experience. Aim: This study reports on full-time undergraduate students' views on the effectiveness of academic and pastoral support in one higher education institution. The intent of the study was to explore how academic and pastoral support is provided and gain an appreciation of the value placed on each method of support used. Method: 935 students from a range of subject disciplines responded to a Bristol-on-Line Survey questionnaire. Findings: Analysis of quantitative data revealed that a wide range of support strategies are used and valued by students. Conclusions: Of significance was the emphasis placed on peer support and the skills required by staff providing support. Implications for policy and practice to enhance the student learning experience are discussed.
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A