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ERIC Number: EJ1043430
Record Type: Journal
Publication Date: 2014-Nov
Pages: 13
Abstractor: As Provided
ISSN: ISSN-0007-1013
Scaling Informal Learning at the Workplace: A Model and Four Designs from a Large-Scale Design-Based Research Effort
Ley, Tobias; Cook, John; Dennerlein, Sebastian; Kravcik, Milos; Kunzmann, Christine; Pata, Kai; Purma, Jukka; Sandars, John; Santos, Patricia; Schmidt, Andreas; Al-Smadi, Mohammad; Trattner, Christoph
British Journal of Educational Technology, v45 n6 p1036-1048 Nov 2014
Workplace learning happens in the process and context of work, is multi-episodic, often informal, problem based and takes place on a just-in-time basis. While this is a very effective means of delivery, it also does not scale very well beyond the immediate context. We review three types of technologies that have been suggested to scale learning and three connected theoretical discourses around learning and its support. Based on these three strands and an in-depth contextual inquiry into two workplace learning domains, health care and building and construction, four design-based research projects were conducted that have given rise to designs for scaling informal learning with technology. The insights gained from the design and contextual inquiry contributed to a model that provides an integrative view on three informal learning processes at work and how they can be supported with technology: (1) "task performance, reflection and sensemaking"; (2) "help seeking, guidance and support"; and (3) "emergence and maturing of collective knowledge." The model fosters our understanding of how informal learning can be scaled and how an orchestrated set of technologies can support this process.
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Publication Type: Journal Articles; Reports - Research
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A