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ERIC Number: EJ104215
Record Type: CIJE
Publication Date: 1974
Pages: N/A
Abstractor: N/A
Reference Count: N/A
Up and Down the Communications Ladder
Harriman, Bruce
Harvard Business Review, 52, 5, 143-151, Sep-Oct 74
Describes the steps one company took when it found it had serious difficulties. Discusses "up-and-down" theory of communications, which the company used to design its own "upward communications program." Describes each part of the program, explaining how it was set up, what stumbling blocks were encountered, and what successes were experienced. Summarizes key points of the program that might be applicable to other organizations that face similar problems. (Editor)
Publication Type: N/A
Education Level: N/A
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