ERIC Number: EJ1036719
Record Type: Journal
Publication Date: 2014
Abstractor: As Provided
Reference Count: 26
What Online Students Want Compared to What Institutions Expect
Bailie, Jeffrey L.
Online Journal of Distance Learning Administration, v17 n2 Sum 2014
The purpose of this study was to examine whether a set of instructional practices commonly prescribed to online faculty in the higher education setting were consistent with the expectations of a group of experienced online student participants. Online faculty performance conventions were collected from 20 institutions of higher learning located in the United States. The collective practices yielded three primary domains related to administrative faculty performance expectations in online instruction: Communication, Presence/Engagement, and Timeliness/Responsiveness. Undergraduate participants representing a cross section of colleges and universities in the United States were surveyed to determine their expectations for online faculty as compared to scaled items derived from the lists of participating institutions. The results of this investigation offer practitioners insight into how administrative instructional guidelines relate to the user demands of an informed group of undergraduate online students.
Descriptors: Higher Education, Electronic Learning, Undergraduate Students, Student Surveys, Student Attitudes, Expectation, Educational Practices, Instructional Effectiveness, Statistical Analysis, College Faculty, Interpersonal Communication, Feedback (Response), Time Management
State University of West Georgia. 1601 Maple Street, Honors House, Carrollton, GA 30118. Tel: 678-839-5489; Fax: 678-839-0636; e-mail: firstname.lastname@example.org; Web site: http://www.westga.edu/~distance/ojdla
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Authoring Institution: N/A