NotesFAQContact Us
Search Tips
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ1035123
Record Type: Journal
Publication Date: 2013-Jun
Pages: 4
Abstractor: As Provided
Reference Count: 6
ISSN: EISSN-1077-5315
Assessing Program Impact with the Critical Incident Technique
O'Neill, Barbara
Journal of Extension, v51 n3 Article TOT2 Jun 2013
The critical incident technique (CIT) is a qualitative research method where subjects are encouraged to tell personal stories that provide descriptive data. Researchers who use the CIT employ a structured methodology to encourage respondents to share their experiences regarding a particular topic. Incidents are considered effective/successful when something positive occurs and ineffective/unsuccessful when there are negative results. This article reviews characteristics of the CIT and describes its use to collect data about how library professionals made use of information provided during a series of Extension-led financial education classes.
Extension Journal, Inc. e-mail:; Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A