ERIC Number: EJ1032224
Record Type: Journal
Publication Date: 2014
Abstractor: As Provided
Reference Count: 44
Lexical Cues of Interaction Involvement in Dyadic Instant Messaging Conversations
Nguyen, Duyen T.; Fussell, Susan R.
Discourse Processes: A multidisciplinary journal, v51 n5-6 p468-493 2014
We explore how people express and interpret lexical cues of interaction involvement in dyadic conversations via instant messaging (IM) in two studies. In Study 1, an experiment with 60 participants, we manipulated level of involvement in a conversation with a distraction task. We examined how participants' uses of verbal cues such as pronouns were associated with their involvement in text-only IM conversations. We found that use of personal pronouns, assent words, cognitive words, and definite articles were significant indicators of a participant's involvement. In Study 2, an online survey with 50 participants, we examined how two lexical cues of involvement, personal pronouns and assent words, were perceived and interpreted. We found that communicators using few personal pronouns and many assent words were evaluated as more involved in their conversations. Our results contribute to theoretical development in computer-mediated communication and have implications for design of technologies to better support text-based conversations.
Descriptors: Synchronous Communication, Cues, Interaction, Dialogs (Language), Participation, Form Classes (Languages), Online Surveys, Computer Mediated Communication, College Students, School Personnel
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Authoring Institution: N/A