ERIC Number: EJ1024381
Record Type: Journal
Publication Date: 2014
Reference Count: 10
Uncovering Discovery Layer Services
Kennedy, Sean P.
Public Services Quarterly, v10 n1 p54-61 2014
Today's electronic information landscape is growing exponentially with no signs of slowing. This poses a significant challenge for academic libraries. Librarians must continually learn and adapt to harness this explosion of resources. To fulfill their claim as the leaders in the information field they must be effective in providing access and delivering bibliographic instruction to their patrons. Libraries are quickly learning that traditional OPACs are not quite getting the job done in this modern information environment and are turning to discovery layer services to enhance their catalogs (Safley, Montgomery, & Gardner, 2011). Utilizing a web scale discovery layer service is one way public services can attempt to efficiently connect users to the electronic content that is consuming our dwindling materials budgets. Discovery layer services vendors make many promises, but it is not clear if these claims are actually being realized by subscribing libraries. An analysis of current discovery layer services and the issues around these products is necessary to truly weigh any benefits. The analysis presented in this article specifically addresses issues the discovery layer services cause for public services and makes recommendations for softening the impact of these flaws.
Descriptors: Academic Libraries, Library Services, Library Materials, Online Catalogs, Online Vendors, Electronic Libraries, Usability, Change Strategies, Search Strategies, Search Engines, Access to Information, Computer Software Reviews
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: Postsecondary Education; Higher Education
Authoring Institution: N/A