ERIC Number: EJ1024084
Record Type: Journal
Publication Date: 2013
Abstractor: As Provided
24-Hour Academic Libraries: Adjusting to Change
Bowman, Adam C.
Journal of Access Services, v10 n4 p217-239 2013
The purpose of this study was to explore the adaptive measures that academic libraries perform when implementing and operating a 24-hour schedule. Five in-depth interviews were conducted with current managerial-level librarians at 24-hour academic libraries. The exploratory interviews revealed similar measures for security, budgeting, employee duties, building access, information access, and maintaining professional levels of service. Variations involved staffing, revealing differences by employment level, benefits offered, work experience, and workforce. The found similarities provide an important insight into the framework of a 24-hour library operation. Findings were consistent with previous research detailing patron needs, budget concerns, and service response.
Descriptors: Academic Libraries, Scheduling, Interviews, Librarian Attitudes, Library Administration, Library Development, Staff Utilization, Library Research, Library Services, Performance Factors, Access to Information, Standards, School Security, Financial Support, User Satisfaction (Information), Organizational Change
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Publication Type: Journal Articles; Reports - Research
Education Level: Postsecondary Education; Higher Education
Authoring Institution: N/A
Identifiers - Location: California; Massachusetts; Virginia; Washington; Wisconsin