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ERIC Number: EJ1023774
Record Type: Journal
Publication Date: 2014
Pages: 12
Abstractor: As Provided
ISSN: ISSN-1449-5554
Users' Perspectives on Tour-Guide Training Courses Using 3D Tourist Sites
Chen, Yu-Fen; Mo, Huai-en
Australasian Journal of Educational Technology, v30 n1 p80-91 2014
Taiwan is currently attempting to develop itself into a twenty-first century tourist hub to take advantage of today's thriving global tourism economy. In the coming years, Taiwan anticipates an urgent demand for tour guides, and there is a clear need for training solutions that can serve a rapidly growing population. Computer-mediated virtual 3D situated tourist sites (3D-STS) may provide an efficient solution. This study investigates users' perspectives on a specially developed tour-guide training course employing 3D-STS technology. After participants completed the course, their responses to a survey questionnaire and follow-up interviews were compiled for statistical analysis. The results indicated that the overall experience of 3D-STS was satisfactory for trainees and showed a significant difference in the perspectives on 3D-STS of male and female trainees. However, one essential limitation of the study, that is, insufficient familiarity with the multiple advanced technologies, must be acknowledged. This could be a major obstacle for some users, interfering with their ability to access and process e-learning content. For more effective training outcomes for tour guides, the dynamic nature of 3D-STS as well as the characteristics of course content for tour guides should be considered carefully.
Australasian Society for Computers in Learning in Tertiary Education. Ascilite Secretariat, P.O. Box 44, Figtree, NSW, Australia. Tel: +61-8-9367-1133; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Taiwan
Grant or Contract Numbers: N/A