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ERIC Number: EJ1023580
Record Type: Journal
Publication Date: 2013
Pages: 15
Abstractor: As Provided
ISSN: ISSN-1353-8322
Conflicting Views on Quality: Interpretations of "A Good University" by Representatives of the State, the Market and Academia
Udam, Maiki; Heidmets, Mati
Quality in Higher Education, v19 n2 p210-224 2013
This article presents the results of research conducted over the period 2010-2012 in Estonia with the aim of identifying the expectations for the quality of higher education by principal parties in higher education, the state, the market and academia, as well as describing the differences and similarities in their expectations. The findings show that the interpretations and expectations of different parties in higher education differ noticeably. It became evident that the market has the most balanced view valuing almost equally input, process and output characteristics, although the greatest emphasis is placed on inputs. The state and academia also emphasise processes and inputs but somewhat less outputs. Students focus on process and input characteristics only. The article details the approaches to "a good university" by different stakeholders and discusses possibilities of considering the different expectations when further developing the external quality evaluation system.
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Estonia
Grant or Contract Numbers: N/A