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ERIC Number: EJ1023215
Record Type: Journal
Publication Date: 2013
Pages: 5
Abstractor: ERIC
ISSN: ISSN-1740-4622
Mapping Expectancy Violations: Self-Reflection and Planning for Better Communication
Gregory, Lynn Dee
Communication Teacher, v27 n4 p218-222 2013
Communication expectancies are an important part of intercultural understanding, and are defined as cultural guidelines for anticipating behavior (Burgoon, 1995). Burgoon's 1978 expectancy violations theory (EVT) explored nonverbal violations and their outcomes (Burgoon, 1995). The theory has been identified as one approach to the study of intercultural communication that ''accentuates the importance of understanding our own and others' expectancies in crossing interpersonal or cultural boundaries'' (Ting-Toomey, 1999, p. 25). The focus of the activity described here is on exploring students' own expectancies, identifying expectancy origins, and using the resulting insight to improve communication. Courses include: (1) Intercultural Communication; (2) Study Abroad; (3) Interpersonal Communication; (4) Organizational Communication; and (5) Communication Theory. Objectives of the activity are: (1) to demonstrate an understanding of expectancy violations theory; (2) to apply theory concepts to exploring personal expectations and their impact on communication and outcomes; and (3) to utilize the perspective gained to plan for successful communication.
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A