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ERIC Number: EJ102269
Record Type: CIJE
Publication Date: 1974
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: N/A
Level of Empathic Understanding Offered by Volunteer Telephone Services
Carothers, James E.; Inslee, Lorene J.
Journal of Counseling Psychology, 21, 4, 274-276, Jul 74
Investigates the ability of volunteer telephone services to furnish facilitative conditions to callers by determining the level of empathic understanding offered by such volunteers. Uses Carkhuff's Five-Point Empathy Scale to indicate that the length of calls increases as the level of empathic understanding offered rises. (Author/PC)
Publication Type: N/A
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A