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ERIC Number: EJ1020676
Record Type: Journal
Publication Date: 2013-Mar
Pages: 13
Abstractor: As Provided
ISSN: ISSN-1368-1613
Proposed Model of Information Behaviour in Crisis: The Case of Hurricane Sandy
Lopatovska, Irene; Smiley, Bobby
Information Research: An International Electronic Journal, v19 n1 Mar 2014
Introduction: The paper proposes a model of information behaviour in crisis. No previous model has attempted to integrate information resources, information behaviour and needs of the storm-affected communities within the temporal stages of a natural disaster. Method: The study was designed as autoethnography. The data were collected through a diary of author-participant personal experiences and observations conducted prior, during and after Hurricane Sandy in the New York City area in October 2012. Analysis: Using content analysis technique, the data were analysed for the presence of themes related to information needs and behaviour of a storm-affected community as well as available information sources. Results: Based on the analysis of scholarly literature in the emerging field of crisis informatics and data collected during the hurricane, the paper proposes a framework for classifying information needs, information sources, and information behaviour during a crisis. Conclusions: The proposed model enables critical examination of extraordinary situations, revealing strengths and weaknesses of current information infrastructure, and increasing our understanding of information needs and behaviour in emergency situations.
Thomas D. Wilson. 9 Broomfield Road, Broomhill, Sheffield, S10 2SE, UK. Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: New York
Grant or Contract Numbers: N/A