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ERIC Number: EJ1019922
Record Type: Journal
Publication Date: 2013-Mar
Pages: 14
Abstractor: As Provided
ISSN: ISSN-1053-8151
Barriers to Accessing Services for Young Children
Williams, Marian E.; Perrigo, Judith L.; Banda, Tanya Y.; Matic, Tamara; Goldfarb, Fran D.
Journal of Early Intervention, v35 n1 p61-74 Mar 2013
This study investigates barriers to accessing services for children under age 3 presenting with language delays and behavioral difficulties, including language barriers for Spanish-speaking families. Using a telephone script, researchers called 30 agencies in Los Angeles County, including regional centers (the state network of Part C agencies for children with developmental disabilities), mental health centers, and schools, requesting services for a 2-year-old child. Outcomes of calls were compared by agency and by language of call (Spanish or English). Regional center calls resulted in an appointment 90% of the time, whereas schools and mental health centers were significantly less likely to link callers with services. Calls in Spanish revealed language access barriers, with fewer than half of Spanish-speaking callers to schools and mental health agencies obtaining an appointment. The study indicated barriers including basic access (e.g., reaching a live person; response in the home language), and obtaining appropriate appointment or referral.
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: California
Grant or Contract Numbers: N/A