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ERIC Number: EJ1018047
Record Type: Journal
Publication Date: 2013
Pages: 15
Abstractor: As Provided
ISSN: ISSN-0884-9153
A Financial Aid Competency Model for Professional Development
Woolf, Neil; Martinez, Mario
Journal of Student Financial Aid, v43 n2 Article 3 2013
This research explores the competencies that financial aid officers need to be successful in their jobs. A survey of 30 competencies was distributed to 508 financial aid officers in the Western United States. Respondents were asked to rate 30 job competencies for their relative importance and frequency of use. Using exploratory factor analysis, the emergent competency model was a four-factor solution that groups competencies that are (1) External to Organization, (2) Interpersonal in Nature, (3) Related to Data Analysis, and (4) Related to Project Management. The four-factor solution showed some overlap with another existing competency model for higher education analysts. Through the application of this competency model, financial aid officers may target specific competency areas for professional training and growth.
National Association of Student Financial Aid Administrators. 1101 Connecticut Avenue NW Suite 1100, Washington, DC 20036. Tel: 202-785-0453; Fax: 202-785-1487; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A