The EDUCAUSE IT Issues Panel has identified its annual top-ten IT issues for higher education, as follows: (1) Leveraging the wireless and device explosion on campus; (2) Improving student outcomes through an approach that leverages technology; (3) Developing an institution-wide cloud strategy to help the institution select the right sourcing and solution strategies; (4) Developing a staffing and organizational model to accommodate the changing IT environment and facilitate openness and agility; (5) Facilitating a better understanding of information security and finding appropriate balance between infrastructure openness and security; (6) Funding information technology strategically; (7) Determining the role of online learning and developing a sustainable strategy for that role; (8) Supporting the trends toward IT consumerization and bring-your-own-device; (9) Transforming the institution's business with information technology; and (10) Using analytics to support critical institutional outcomes. This year's issues reflect the increasing interconnections among external forces, institutional strategic priorities, and information technology in higher education. EDUCAUSE President and CEO Diana Oblinger has identified higher education as entering a new "connected age" where data, collaboration tools, and communities can come together in ways never before possible due to technology. The top-ten IT issues of 2013 illustrate these growing connections and the current responses to them. The 2013 top-ten IT issues give the first glimpses of the connected age, and as we move through this upheaval to new applications of technology and new models of higher education, it will be the collaborations within the higher education community that will help us innovate gracefully and successfully.