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ERIC Number: EJ1014862
Record Type: Journal
Publication Date: 2013
Pages: 11
Abstractor: ERIC
Reference Count: 17
ISBN: N/A
ISSN: ISSN-0164-7970
Developing and Using Dashboard Indicators in Student Affairs Assessment
Mitchell, Joshua J.; Ryder, Andrew J.
New Directions for Student Services, n142 p71-81 Sum 2013
Dashboard systems are increasingly popular as assessment and performance management tools in higher education. This chapter examines the use of dashboards in student affairs, including examples of key indicators and considerations for developing and implementing these tools. The chapter begins with an overview of the origins of dashboards, from the development of executive information systems in the 1980s to balanced scorecards in the 1990s to the emergence of the interactive, data-driven dashboards in use today. Next, it considers how dashboards are defined and classified. It explores the uses of dashboards in higher education and student affairs and shares the authors' conceptions of several key indicators that could appear as part of a dashboard for a student affairs division. The chapter concludes with an overview of potential challenges and opportunities that may be encountered in setting out to implement a dashboard system. (Contains 1 table.)
Wiley Periodicals, Inc. 350 Main Street, Malden, MA 02148. Tel: 800-835-6770; Tel: 781-388-8598; Fax: 781-388-8232; e-mail: cs-journals@wiley.com; Web site: http://www.wiley.com/WileyCDA
Publication Type: Reports - Descriptive; Journal Articles
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A