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ERIC Number: EJ1011372
Record Type: Journal
Publication Date: 2013-Jan
Pages: 20
Abstractor: As Provided
Reference Count: 57
ISSN: ISSN-1939-5256
Social and Student Engagement and Support: The Sloan-C Quality Scorecard for the Administration of Online Programs
Moore, Janet C.; Shelton, Kaye
Journal of Asynchronous Learning Networks, v17 n1 p53-72 Jan 2013
As combinations of place-based, blended and fully online education proliferate, so do options for support and services. Aligning with regional accreditation criteria, the Sloan-C Quality Scorecard for the Administration of Online Programs is a useful way for institutions to measure and compare the quality of social and student engagement and support. The Scorecard aids quality efforts in institutional strategic planning, compliance reporting, and internal and external evaluation. Focusing on two of the nine categories of quality indicators--Social and Student Engagement and Student Support--this paper illustrates some ways institutions can meet Scorecard indicators while complementing regional accreditation guidelines.
Sloan Consortium. P.O. Box 1238, Newburyport, MA 01950. e-mail:; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A