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ERIC Number: EJ1004432
Record Type: Journal
Publication Date: 2013
Pages: 18
Abstractor: As Provided
Reference Count: 60
ISSN: ISSN-0033-0337
User Acceptance of Long-Term Evolution (LTE) Services: An Application of Extended Technology Acceptance Model
Park, Eunil; Kim, Ki Joon
Program: Electronic Library and Information Systems, v47 n2 p188-205 2013
Purpose: The aim of this paper is to propose an integrated path model in order to explore user acceptance of long-term evolution (LTE) services by examining potential causal relationships between key psychological factors and user intention to use the services. Design/methodology/approach: Online survey data collected from 1,344 users are analysed with the structural equation modelling (SEM) method. Findings: Results reveal that satisfaction is the most crucial factor contributing to user intention to use LTE services. Other factors, including perceived usefulness, attitude, and system and service quality, also have notable impacts on user intention. Furthermore, system and service quality is affected by both perceived processing speed and perceived mobility, while perceived usefulness is primarily influenced by perceived adaptivity. In addition, four factors (perceived usefulness, adaptivity, processing speed, and system and service quality) are found to be major determinants of the user attitudes toward the services. Originality/value: The present study provides valuable insights to understanding key factors that affect user perceptions of and intention to use LTE services. (Contains 6 tables and 3 figures.)
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Germany; Japan; Russia; South Korea; Sweden; United States