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ERIC Number: EJ1002849
Record Type: Journal
Publication Date: 2013-Jul
Pages: 9
Abstractor: As Provided
Reference Count: 0
ISSN: ISSN-0749-5978
The Psychological Costs of Knowledge Specialization in Groups: Unique Expertise Leaves You out of the Loop
Jones, Eric E.; Kelly, Janice R.
Organizational Behavior and Human Decision Processes, v121 n2 p174-182 Jul 2013
Knowledge specialization, such as that present in cross-functional teams, produces both positive and negative outcomes. Our research investigated how unique expertise can lead to feelings of ostracism in the form of being out of the loop. Compared to group members with shared expertise, members with unique expertise felt out of the loop and experienced decreased fulfillment of fundamental needs, particularly when their expertise was to be given less weight in the group's decision. Possessing unique expertise did not inhibit leadership emergence, even when that expertise should not have been used in the decision-making process. So, although knowledge specialization can have positive consequences for teams and task performance, it also has some negative psychological consequences that need to be understood. (Contains 1 table and 1 figure.)
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A