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ERIC Number: EJ047188
Record Type: CIJE
Publication Date: 1971
Pages: N/A
Abstractor: N/A
Reference Count: 0
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Is Empathy Ear-to-ear or Face-to-face?
Dilley, Josiah; And Others
Personnel and Guidance Journal, 50, 3, 188-191, Nov 71
This study compared the empathy ratings of trained and untrained counselors in different situations: counseling by telephone, in a confessional type arrangement, and face to face. Although trained counselors scored significantly higher empathic understanding ratings than untrained counselors, there was little difference among the ratings for the three methods used. (Author)
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