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ERIC Number: ED615622
Record Type: Non-Journal
Publication Date: 2021
Pages: 7
Abstractor: As Provided
ISBN: N/A
ISSN: N/A
EISSN: N/A
Sentiment Analysis of Student Surveys -- A Case Study on Assessing the Impact of the COVID-19 Pandemic on Higher Education Teaching
Jiménez, Haydée G.; Casanova, Marco A.; Finamore, Anna Carolina; Simões, Gonçalo
International Educational Data Mining Society, Paper presented at the International Conference on Educational Data Mining (EDM) (14th, Online, Jun 29-Jul 2, 2021)
Sentiment Analysis is a field of Natural Language Processing which aims at classifying the author's sentiment in text. This paper first describes a sentiment analysis model for students' comments about professor performance. The model achieved impressive results for comments collected from student surveys conducted at a private university in 2019/20. Then, it applies the model to different scenarios: (1) in-person classes taught in 2019 (pre-COVID); (2) the emergency shift to online, synchronous classes taught in the first semester of 2020 (early-COVID); and (3) the planned online classes taught in the second semester of 2020 (late-COVID). The results show that students acknowledged the effort professors did to keep classes running during the first semester of 2020, and that the enthusiasm continued throughout the second semester. Furthermore, the results show that students evaluated professors' performance for online courses better than for in-person courses. [For the full proceedings, see ED615472.]
International Educational Data Mining Society. e-mail: admin@educationaldatamining.org; Web site: https://educationaldatamining.org/conferences/
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Brazil
Grant or Contract Numbers: N/A