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ERIC Number: ED597566
Record Type: Non-Journal
Publication Date: 2017
Pages: 108
Abstractor: As Provided
ISBN: N/A
ISSN: EISSN-
EISSN: N/A
Attracting and Retaining Talent: Improving the Impact of Workplace Mentorship
Fung, Eric C.
ProQuest LLC, Ed.D. Dissertation, University of Southern California
Employee turnover negatively affects work morale and organizational outcomes. Staff mobility in the technology sector is particularly high, often impeding the growth and expansion of engineering firms. Evidence indicates that mentorship can be an effective means of retaining talent. This evaluation study examined the performance of a group of seven mentors in a Hong Kong engineering services firm who had mentored seven final year students from a vocational training institute in Spring 2016. The purpose of this study was to understand the existing and needed knowledge, motivational and organizational assets of the mentors in order to help improve their mentoring performance. Data were collected through surveys and semi-structured interviews with the mentors. The responses were corroborated by surveying the affiliated interns after they had become employees of the firm. The findings suggested that mentors demonstrated high level of knowledge and motivation assets when guiding the interns. Strengthening of the program framework and establishing a comprehensive information dissemination channel would seem advantageous to allow the mentors to stay focused on coaching. Social events and activities which could further promote staff interactions and bonding should be encouraged. The results further suggested that by continuing the mentorship program, with some improvements, better retainment could be achieved. Suggestions were made for increasing the impacts of mentors and refining the mentorship program in order to pursue the ultimate goal of attracting entry-level engineers and increasing overall staff retention. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site: http://www.proquest.com/en-US/products/dissertations/individuals.shtml
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education; Two Year Colleges
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Hong Kong
Grant or Contract Numbers: N/A