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ERIC Number: ED571580
Record Type: Non-Journal
Publication Date: 2016-Dec
Pages: 5
Abstractor: As Provided
Reference Count: 12
Simulations for Crisis Communication: The Use of Social Media
Chung, Siyoung
International Association for Development of the Information Society, Paper presented at the International Conferences on Internet Technologies & Society (ITS), Education Technologies (ICEduTECH), and Sustainability, Technology and Education (STE) (Melbourne, Australia, Dec 6-8, 2016)
Simulations have been widely used in crisis and emergency communication for practitioners but have not reached classrooms in higher education. The purpose of this study was to investigate the effects that simulations using social media have on the learning of crisis communication among college students. To explore the effects, a real-time crisis simulation activity using social media is created for 132 undergraduate students enrolled at a business school. Both quantitative and qualitative data collected from pre- and post-simulation surveys are used to investigate the benefits of simulations on learning and identify the challenges the participants experienced. [For full proceedings, see ED571459.]
International Association for the Development of the Information Society. e-mail:; Web site:
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Singapore