NotesFAQContact Us
Search Tips
ERIC Number: ED569820
Record Type: Non-Journal
Publication Date: 2014
Pages: 128
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-3039-6126-7
An Analysis of Training Focused on Improving SMART Goal Setting for Specific Employee Groups
Worden, Jeannie M.
ProQuest LLC, Ed.D. Dissertation, Edgewood College
This quantitative study examined the proficiency of employee SMART goal setting following the intervention of employee SMART goal setting training. Current challenges in higher education substantiate the need for employees to align their performance with the mission, vision, and strategic directions of the organization. A performance management system is a strategy used to align employee performance toward the goals of the organization. SMART goal setting is the first component of a performance management system designed to align an employee's goals and work. Northcentral Technical College (NTC) invested significant time and resources into a new performance management system that included SMART goal setting. This researcher studied employees from NTC that participated in SMART goal setting training. Vroom's Expectancy Theory, combined with NTC's Continuous Improvement model, practically applied Doran's (1981) SMART model for employee goal setting and was used as a framework for the study, guiding the following research questions: * To what extent do employees participating in SMART goal setting training demonstrate proficiency in writing individual goals? * Is there a statistically significant difference in SMART goal setting proficiency among the employee groups of faculty, middle leaders and support staff? * Is there a statistically significant difference in SMART goal setting proficiency rating among the three raters? The results indicate that enhanced training is needed to increase employee proficiency in goal setting. The enhanced training may increase employee proficiency in goal setting to improve overall organizational effectiveness. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Two Year Colleges; Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Wisconsin