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ERIC Number: ED568560
Record Type: Non-Journal
Publication Date: 2014
Pages: 153
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-3038-6243-4
Effects of Client Resistance on Counselor Verbal Responses
Stout, Elizabeth
ProQuest LLC, Ph.D. Dissertation, University of Central Arkansas
The primary focus of this study was to examine whether counselor verbal responses incrementally varied in response to client verbal responses. A Motivational Interviewing framework was used for measuring verbal responses of both counselor and client. The study employed an AB counterbalanced design, exposing 40 licensed counselors to both resistant and open client verbal responses. An analog client presented with problems relating to college adjustment and the threat of dropping out of school. The client alternated between offering a period of speech characterized primarily by openness and a period of speech characterized primarily by resistance within the same session. The results indicated that counselors navigated resistance with lower levels of directivity and higher levels of facilitative responses. Once client resistance decreased, counselors actually increased directive responses. However, this effect was only found when the client began resistant and then became open. A systematic change in counselor language did not occur when the client began open and became resistant. The study implicates a reciprocal effect of counselor and client speech, but the direction of the effect was the opposite of the prediction of previous research, which suggested that client resistance predicts counselor confrontation. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
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Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A