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ERIC Number: ED568458
Record Type: Non-Journal
Publication Date: 2014
Pages: 255
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-3038-5131-5
Program Evaluation of Career Services Delivered through TRIO Student Support Services
Spencer, Mary Louise
ProQuest LLC, Ed.D. Dissertation, Walden University
This study was an evaluation of the career services component of TRIO Student Support Services at a Midwestern university. The problem in the local setting was the absence of empirical evidence demonstrating compliance of TRIO career services with the National Association of Colleges and Employers (NACE) Professional Standards for College and University Career Services. A qualitative case-study design was used to conduct the evaluation using an informal, expertise-oriented approach. The theoretical framework for this study was based on Krumboltz's learning theory for career counselors. Data were gathered via site reviews, existing printed and online documents, semi-structured interviews with the TRIO director and administrative coordinator, and e-mail questionnaires to 60 junior and senior level students and to 20 graduates from the 2011/2012 academic year who were participants in TRIO services. Data were classified and grouped into themes, triangulated, and then analyzed for congruence with the criteria from the NACE professional standards. Key findings included the need to improve career counseling services based on motivation and fit as well as the need to provide those services throughout the individual's career life cycle. Recommendations include conducting on-going evaluations of the career services component to establish benchmarks, reviewing the areas identified as challenges, working collaboratively with the centralized career services office, and identifying other resources to address those challenges. This program evaluation may provide guidance and a benchmark for practice for other TRIO offices to evaluate the career services offered for their underserved student populations, resulting in improved services and graduates' achievement of career outcomes. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
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Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A