NotesFAQContact Us
Search Tips
ERIC Number: ED568213
Record Type: Non-Journal
Publication Date: 2014
Pages: 165
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-3038-4815-5
The Impact of Mentorship and Sponsorship on the Job Satisfaction of Female Student Affairs Administrators
Friday, Yolanda Cleveland
ProQuest LLC, Ph.D. Dissertation, The Claremont Graduate University
This dissertation examines the job satisfaction of mid to high level female student affairs administrators within higher education institutions in the United States. The study investigates factors related to job satisfaction as identified through Kalleberg's theory on intrinsic and extrinsic factors, and theories on mentorship and sponsorship as identified through the work of Lankau and Scandura, and Kanter, and discusses how factors such as work conditions, pay, opportunities for promotion, mentorship, and sponsorship affect the professional lives of women. The research methodology employed questions from Spector's Job Satisfaction Survey (Spector, 1997) and several other work-related questions to study nearly 400 female members of ACPA (American College Personnel Association) and NASPA (National Association of Student Personnel Administrators) who are currently at mid to high levels in their careers to quantitatively measure 1) levels of job satisfaction among women in student affairs, and 2) the impact of a variety of variables (personal characteristics, job characteristics and the frequency of mentorship and sponsorship) on job satisfaction. Through the use of regression analyses, analysis of variance, and frequency distributions, the findings of this study demonstrate the lack of mentorship and sponsorship activities occurring among this group and determine that the overall levels of job satisfaction are slightly above average for these women. The findings also display significance in the relationship of education level, years of full time work in student affairs, position level, number of hours of direct student contact, and level of monetary support for professional development to job satisfaction. In addition to contributing to the literature on job satisfaction for women, these findings provide cause for higher education institutions to put additional measures in place to further address inequities in the workplace and to recruit women with both a strong dedication to the student affairs profession and the desire to advance in their own careers. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A