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ERIC Number: ED561338
Record Type: Non-Journal
Publication Date: 2014-Mar
Pages: 34
Abstractor: As Provided
Reference Count: N/A
Leading the Student Experience: Academic and Professional Services in Partnership Literature Review and Overview of Results. Leading the Student Experience
Parkes, Sarah; Young, Julie Blackwell; Cleaver, Elizabeth; Archibald, Kenny
Higher Education Academy
This research project explored how academic and professional personnel work together in new ways to deliver the best possible student experience. The project analysed why certain models of good working practice seemed to work well. The research investigated: how the change management process was perceived and managed by key stakeholders; the role of the management; and leadership and governance arrangements. Key stakeholders included students as well as staff. A bibliography is included.
Higher Education Academy. York Science Park, Innovation Way, Heslington, York Y010 5BR, United Kingdom. Tel: 01904 717500; e-mail:; Web site:
Publication Type: Reports - Research; Information Analyses
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Higher Education Academy (HEA) (United Kingdom); Newman University, Birmingham (England); Leadership Foundation for Higher Education (United Kingdom)
Identifiers - Location: United Kingdom (England)