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ERIC Number: ED559761
Record Type: Non-Journal
Publication Date: 2012
Pages: 123
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-3033-2684-4
Bridging the Professional Digital Divide: Comparative Analysis of Technology Usage Behaviors across the Working Lifespan of Professional Social Workers: A Quantitative Study
Bonner, Aisha Ain
ProQuest LLC, Ph.D. Dissertation, Howard University
The focus of this research is the mandatory use of Computer Based Technology (CBT) with social work professionals. Such a study is important in order to investigate which determinants are essential for social workers 45 and older to achieve adoption of CBT. The membership list of the National Association of Social Workers provided access to participants for the study and only licensed social workers were included. This study used primary data and collected 344 questionnaires by a mail survey. The sample was predominantly female (83%) and Caucasian (88%); median age was 53 years old. The research framework adopted in this dissertation was modified from The Unified Theory of Acceptance and Use Technology (UTAUT). In this study the independent variables, Effort Expectancy (EE), Performance Expectancy (PE), Facilitating Conditions (FC), Social Influence (SI) and Computer Self-Efficacy (CSE) were jointly analyzed, with moderators to determine how well they predicted change in the dependent variable Behavioral Intent (BI). The findings from this research provide evidence that FC and PE had the most predictive power on the dependent variable explaining 22% of the variance. While the moderators (age, gender, ethnicity, distance to retirement, and years of experience) were expected to play important roles in explaining changes in the dependent variable, these relationships were not found to be statistically significant. The main conclusion of this study is that technical and organizational support of CBT usage (FC) is necessary to social workers' intent to use CBT's. Additionally, the perception by social workers that the use of CBT will improve their job performance (PE) is also key to their intent to use CBT. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
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Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A