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ERIC Number: ED556138
Record Type: Non-Journal
Publication Date: 2013
Pages: 130
Abstractor: As Provided
Reference Count: N/A
ISBN: 978-1-3035-4516-0
The Effectiveness of Interactivity in Multimedia Software Tutorials
Whitman, Lisa
ProQuest LLC, Ph.D. Dissertation, North Carolina State University
Many people face the challenge of finding effective computer-based software instruction, including employees who must learn how to use software applications for their job and students of distance education classes. Therefore, it is important to conduct research on how computer-based multimedia software tutorials should be designed so they are as effective as possible for instructing users on a software application and preparing them to use it for the tasks they will need to perform. This study investigated if comprehension of a software program and performance of accomplishing tasks using the software is aided by incorporating animation and user interactivity in a multimedia software tutorial. Effects of multimedia on user engagement and workload were also explored. The study compared common multimedia types of software tutorials--static, animated, and interactive. Results indicated that interactivity in multimedia software tutorials is effective in improving user engagement, the user's perception of the learning experience, declarative knowledge of the software program being taught, and ability to use the software program to perform tasks quickly and accurately. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page:]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site:
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A